Privacy Policy

RICHARDSON REFRESHMENTS, LLC ("we," "us," or "our") operates https://kesrichardson.com and the Richardson Recipe Club membership. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide directly, such as your name, email address, password (stored only as a secure hash), shipping address, and order details. We also collect limited technical data such as your browser type, device, and pages visited, in order to operate and improve the site.

Advertising and analytics (Microsoft UET)

We use the Microsoft Advertising Universal Event Tracking (UET) tag to measure the performance of our advertising and to understand how visitors use our site. Microsoft may set cookies and collect data subject to its own privacy practices. You can review and control Microsoft's use of your data at account.microsoft.com/privacy, and you can opt out of interest-based advertising at optout.aboutads.info.

How we use your information

We use your information to provide the membership and store, process payments and orders, respond to support requests, send service messages, prevent fraud, and improve our recipes and website.

Your California rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of any "sale" or "sharing" of personal information. We do not sell your personal information for money. To exercise these rights, contact us at info@kesrichardson.com. We will not discriminate against you for exercising them.

Your rights in the EU and UK (GDPR)

If you are in the EU or UK, you have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. Our legal bases include performing our contract with you, your consent, and our legitimate interests. You may lodge a complaint with your local data protection authority.

Data retention

We keep account information for as long as your account is active and as needed to comply with our legal obligations. Order records are retained for up to seven years for tax and accounting purposes. Marketing analytics data is typically retained for up to 24 months.

Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit and hashed passwords. No method of transmission is perfectly secure, however, and we cannot guarantee absolute security.

Contact

Questions about this policy? Email info@kesrichardson.com or write to 956 E SEMINOLE DRIVE, VENICE, FL 34293, USA.